Key Figures of Dolphin
Every Number, a Success Story

Production and Facility Power

  • Total Indoor Area: 10.500 m²

  • Daily Production Capacity: 10+ forklifts

  • Annual Total Production: 2,500+ forklifts

  • Monthly Production Increase: 12% growth rate

  • Production Line: 3 main assembly lines + 1 R&D prototype area

  • Automation in Production: 85% CNC and robot-assisted production

Sales & Dealership Network

    • Number of Dealers Across Turkey: 32

    • Authorized Service Point: in 26 cities

    • Number of Countries We Export To: 11

    • Total Active Dealerships: 40+

    • Distribution Agreement: in 5 countries

    • Annual Sales Volume: 2,200+ forklifts / 4,000+ spare part sets

Human Resources and R&D

    • Total Employees: 150+

    • R&D Staff: 22 engineers

    • Experienced Technical Team: 35+ field technicians

    • Annual R&D Investment: ₺3 million

    • Patentli Ürün Geliştirme: 4 active patent applications

After-Sales and Technical Support

    • Number of Mobile Service Vehicles: 20

    • Average Response Time: 24 hours

    • Number of Annual Service Operations: 6.500+

    • Spare Parts Supply Time: Average 48 hours

    • Field Trainings: 250+ user trainings per year

Sustainability & Green Transformation

    • Carbon Emission Reduction: 1,800 tons per year

    • Green Energy Usage: 70% of the facility with solar panels

    • Geri Dönüşüm Oranı: 95% of production waste is recovered

    • New Generation Electric Forklifts: 60% of the product range is electric

    • Eco-Friendly Logistics: Carbon footprint measurement in all shipments

Customer Satisfaction and Growth

    • Customer Satisfaction: %94

    • Annual Growth Rate: ‏(2024–2025)

    • Resolution Rate Under Warranty: %100

    • Quotation Response Time: Average 2 business days

    • Applications Received via Web: 400+ applications per month